![]() ![]() With Sprout Social's Zendesk integration, both teams can focus on what they do best and provide a seamless customer experience without disconnected communication or workflow. Navigate to Account and settings> Settings> Integrations under Global Settings, and then click Connectfor Microsoft Dynamics 365. You can’t edit, delete or show any of the Dynamics 365 information in Sprout. ![]() Your support team is great at solving problems. Sprout pushes information from social media messages to your specified Dynamics environment. Your social team is great at social media engagement. Resolve tickets while maintaining parity between systems Send and receive comments on tickets between Sprout and Zendesk #SPROUT SOCIAL UPDATE#View, edit, and update tickets associated with the linked Zendesk User from Sprout SocialĬreate a support ticket from a customer message viewed in Sprout Your social team can use the Sprout Social integration to:Ĭreate and link social profiles to a Zendesk User Our platform gives you a single hub for social. Sprout Social’s powerful, all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy-but every area of your organization.īy connecting Zendesk to your Sprout account, support agents who work exclusively in Zendesk and team members who actively work within Sprout are able to use bidirectional, internal communication to resolve issues. Sprout Social is a social media management and optimization platform for brands and agencies of all sizes. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |